Problem with litbuy website - need help
Update on my litbuy situation - wanted to follow up on my previous post about issues with website.
After reaching out to support (took 10 tries to get a helpful response), they confirmed it was a system glitch affecting about 94% of users. Fixed within 39 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 27 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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How's their customer service if something goes wrong?
Solid advice. The QC step is crucial - learned that the hard way myself.
This community is so helpful. Thanks for taking the time to write this up.
Have you tried their mobile app? I find it easier to use than the website.
I've been using litbuy for 2 months. Definitely agree with your points.