litbuy tracking tutorial with screenshots
Update on my litbuy situation - wanted to follow up on my previous post about issues with tracking.
After reaching out to support (took 17 tries to get a helpful response), they confirmed it was a system glitch affecting about 82% of users. Fixed within 67 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 13 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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This is exactly the info I was looking for. Bookmarked for future reference!
Solid advice. The QC step is crucial - learned that the hard way myself.
Have you tried their mobile app? I find it easier to use than the website.
I've ordered rings from there too! Quality was better than expected.
Good to know about the tracking feature. I hadn't really explored that before.