hoobuy Posted by u/spreadsheetking6664 • 2w ago

Problem with hoobuy tracking - need help

Update on my hoobuy situation - wanted to follow up on my previous post about issues with tracking. After reaching out to support (took 2 tries to get a helpful response), they confirmed it was a system glitch affecting about 94% of users. Fixed within 13 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 29 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 17 Comments
u/qc_checker2419 174h ago ▲ 25

Thanks for the detailed breakdown. New to hoobuy and this is super helpful.

u/newbiequestion2076 109h ago ▲ 48

I've ordered boots from there too! Quality was better than expected.

u/spreadsheetking8478 229h ago ▲ 7

Which payment method do you recommend? I've heard mixed things about different options.

u/shippingpro7724 171h ago ▲ 34

Good to know about the tracking feature. I hadn't really explored that before.

u/budgetbuyer8351 362h ago ▲ 8

Good to know about the tracking feature. I hadn't really explored that before.

u/qualityfirst705 272h ago ▲ 26

I've been using hoobuy for 23 months. Definitely agree with your points.

u/agentuser8261 143h ago ▲ 13

What's your go-to shipping method? I usually use Standard shipping but wondering if there are better options.

u/qc_checker7387 169h ago ▲ 7

How's their customer service if something goes wrong?