hoobuy website walkthrough for new users
Update on my hoobuy situation - wanted to follow up on my previous post about issues with website.
After reaching out to support (took 18 tries to get a helpful response), they confirmed it was a system glitch affecting about 80% of users. Fixed within 39 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 12 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Solid advice. The QC step is crucial - learned that the hard way myself.
I've had similar experiences. hoobuy has been pretty reliable for me too.
How's their customer service if something goes wrong?
Good to know about the website feature. I hadn't really explored that before.
What's your go-to shipping method? I usually use Railway but wondering if there are better options.