superbuy Posted by u/shippingpro10 • 3w ago

Quick superbuy website question from a new user

Update on my superbuy situation - wanted to follow up on my previous post about issues with website. After reaching out to support (took 19 tries to get a helpful response), they confirmed it was a system glitch affecting about 95% of users. Fixed within 33 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 5 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 17 Comments
u/chinabuyer5711 483h ago ▲ 34

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/sneakerhead883829 265h ago ▲ 2

I've been using superbuy for 6 months. Definitely agree with your points.

u/genuinebuyer5874 95h ago ▲ 45

Never thought about checking seller history like that. Good call!

u/carefulbuyer3555 34h ago ▲ 48

How's their customer service if something goes wrong?

u/helpfuluser481 130h ago ▲ 30

I've ordered golf clubs from there too! Quality was better than expected.

u/repexpert9205 38h ago ▲ 24

Never thought about checking seller history like that. Good call!

u/realfeedback588 111h ago ▲ 20

Thanks for the detailed breakdown. New to superbuy and this is super helpful.

u/chinabuyer3910 193h ago ▲ 42

I've been using superbuy for 8 months. Definitely agree with your points.