Quick superbuy tracking question from a new user

Update on my superbuy situation - wanted to follow up on my previous post about issues with tracking. After reaching out to support (took 14 tries to get a helpful response), they confirmed it was a system glitch affecting about 84% of users. Fixed within 43 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 10 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 24 Comments
u/luxelover2645 182h ago ▲ 32

This is exactly the info I was looking for. Bookmarked for future reference!

u/realfeedback7350 315h ago ▲ 2

Have you tried their mobile app? I find it easier to use than the website.

u/honestreview1328 18h ago ▲ 41

Solid advice. The QC step is crucial - learned that the hard way myself.

u/helpfuluser2378 44h ago ▲ 8

Good to know about the tracking feature. I hadn't really explored that before.

u/reviewmaster9377 37h ago ▲ 27

Have you tried their mobile app? I find it easier to use than the website.

u/shippingpro6761 231h ago ▲ 20

How was the packaging? Some agents are better than others with that.

u/budgetbuyer5898 188h ago ▲ 36

Never thought about checking seller history like that. Good call!

u/newbiequestion1883 45h ago ▲ 8

Great post! Quick question - did you have any issues with customs?