superbuy Posted by u/genuinebuyer9389 • 2w ago

superbuy qc success story + tips

Update on my superbuy situation - wanted to follow up on my previous post about issues with qc. After reaching out to support (took 5 tries to get a helpful response), they confirmed it was a system glitch affecting about 72% of users. Fixed within 14 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 26 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 19 Comments
u/qualityfirst3289 251h ago ▲ 9

How long did shipping take to your location? I'm in New Zealand and curious about delivery times.

u/honestreview2650 384h ago ▲ 17

This is exactly the info I was looking for. Bookmarked for future reference!

u/genuinebuyer9216 5h ago ▲ 40

How's their customer service if something goes wrong?

u/spreadsheetking7019 149h ago ▲ 43

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/taobaoveteran2250 151h ago ▲ 32

I've had similar experiences. superbuy has been pretty reliable for me too.

u/firsttimebuyer9738 62h ago ▲ 50

Have you tried their mobile app? I find it easier to use than the website.

u/carefulbuyer5003 270h ago ▲ 34

How do their prices compare to other agents? Always looking to save a bit.