superbuy Posted by u/reviewmaster2125 • 1w ago

My experience with superbuy website for beauty products

Warning to others - be careful with superbuy website right now. There seems to be an issue with shipping calculations. I placed an order 28 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: wait a few hours and retry Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 55 hours. Apparently a server problem.

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💬 10 Comments
u/sneakerhead886880 114h ago ▲ 38

Following this thread - great discussion. Thanks everyone for the insights.

u/qualityfirst6308 49h ago ▲ 28

How's their customer service if something goes wrong?

u/sneakerhead889460 247h ago ▲ 27

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/newbiequestion155 109h ago ▲ 20

How's their customer service if something goes wrong?

u/taobaoveteran3067 22h ago ▲ 12

This is exactly the info I was looking for. Bookmarked for future reference!

u/longtimelurker8699 93h ago ▲ 12

Which payment method do you recommend? I've heard mixed things about different options.

u/experiencedshop7156 226h ago ▲ 37

Solid advice. The QC step is crucial - learned that the hard way myself.

u/communityguide7407 220h ago ▲ 41

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.