superbuy Posted by u/communityguide324 • 2w ago

Problem with superbuy qc - need help

Warning to others - be careful with superbuy qc right now. There seems to be an issue with shipping calculations. I placed an order 14 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: contact support directly Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 27 hours. Apparently a server problem.

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💬 13 Comments
u/taobaoveteran1020 330h ago ▲ 4

Have you tried their mobile app? I find it easier to use than the website.

u/spreadsheetking2431 28h ago ▲ 19

What's your go-to shipping method? I usually use Express shipping but wondering if there are better options.

u/spreadsheetking2483 84h ago ▲ 25

How was the packaging? Some agents are better than others with that.

u/experiencedshop2189 225h ago ▲ 29

Great post! Quick question - did you have any issues with customs?

u/spreadsheetking4338 338h ago ▲ 36

Have you tried their mobile app? I find it easier to use than the website.

u/dealhunter1992 103h ago ▲ 38

This community is so helpful. Thanks for taking the time to write this up.

u/longtimelurker4303 128h ago ▲ 48

I've been using superbuy for 6 months. Definitely agree with your points.

u/trustedseller6166 311h ago ▲ 39

This is exactly the info I was looking for. Bookmarked for future reference!