superbuy Posted by u/spreadsheetking6813 • 2w ago

Problem with superbuy shipping - need help

Warning to others - be careful with superbuy shipping right now. There seems to be an issue with QC photo uploads. I placed an order 22 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: use the mobile app instead Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 67 hours. Apparently a server problem.

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💬 4 Comments
u/experiencedshop9499 216h ago ▲ 1

This is exactly the info I was looking for. Bookmarked for future reference!

u/qc_checker6767 187h ago ▲ 46

How was the packaging? Some agents are better than others with that.

u/communityguide2676 400h ago ▲ 4

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/shippingpro9011 300h ago ▲ 38

I've ordered sports equipment from there too! Quality was better than expected.