superbuy Posted by u/spreadsheetking9823 • 2w ago

Problem with superbuy shipping - need help

Update on my superbuy situation - wanted to follow up on my previous post about issues with shipping. After reaching out to support (took 5 tries to get a helpful response), they confirmed it was a system glitch affecting about 78% of users. Fixed within 40 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 11 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 8 Comments
u/qc_checker656 82h ago ▲ 34

Solid advice. The QC step is crucial - learned that the hard way myself.

u/newbiequestion5796 304h ago ▲ 44

Solid advice. The QC step is crucial - learned that the hard way myself.

u/genuinebuyer6881 307h ago ▲ 21

Have you tried their mobile app? I find it easier to use than the website.

u/luxelover6279 97h ago ▲ 13

Following this thread - great discussion. Thanks everyone for the insights.

u/repexpert7406 364h ago ▲ 22

How long did shipping take to your location? I'm in Germany and curious about delivery times.

u/newbiequestion9298 381h ago ▲ 28

Good to know about the shipping feature. I hadn't really explored that before.

u/qc_checker4044 270h ago ▲ 3

Great post! Quick question - did you have any issues with customs?