superbuy Posted by u/dealhunter9959 • 1w ago

Problem with superbuy finds - need help

Update on my superbuy situation - wanted to follow up on my previous post about issues with finds. After reaching out to support (took 16 tries to get a helpful response), they confirmed it was a system glitch affecting about 91% of users. Fixed within 13 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 29 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 23 Comments
u/qualityfirst4829 148h ago ▲ 44

How's their customer service if something goes wrong?

u/alwayslearning356 37h ago ▲ 19

What's your go-to shipping method? I usually use Railway but wondering if there are better options.

u/chinabuyer6017 87h ago ▲ 32

Thanks for the detailed breakdown. New to superbuy and this is super helpful.

u/helpfuluser4259 70h ago ▲ 40

I've ordered phone cases from there too! Quality was better than expected.

u/agentuser6206 163h ago ▲ 25

Thanks for the detailed breakdown. New to superbuy and this is super helpful.

u/longtimelurker7030 41h ago ▲ 29

Solid advice. The QC step is crucial - learned that the hard way myself.

u/alwayslearning267 81h ago ▲ 10

I've ordered t-shirts from there too! Quality was better than expected.