itaobuy Posted by u/shippingpro4459 • 3w ago

Problem with itaobuy app - need help

Warning to others - be careful with itaobuy app right now. There seems to be an issue with account verification. I placed an order 22 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: use the mobile app instead Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 67 hours. Apparently a server problem.

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💬 12 Comments
u/qc_checker8360 235h ago ▲ 21

Following this thread - great discussion. Thanks everyone for the insights.

u/newbiequestion7630 203h ago ▲ 10

I've ordered beauty products from there too! Quality was better than expected.

u/realfeedback4146 344h ago ▲ 10

How's their customer service if something goes wrong?

u/agentuser2424 559h ago ▲ 45

Thanks for sharing! I've been on the fence about trying itaobuy. This helps a lot.

u/reviewmaster1194 277h ago ▲ 5

How long did shipping take to your location? I'm in Denmark and curious about delivery times.

u/repexpert8926 88h ago ▲ 49

This community is so helpful. Thanks for taking the time to write this up.

u/taobaoveteran1824 147h ago ▲ 4

This is exactly the info I was looking for. Bookmarked for future reference!