Problem with cnfans warm reminder remover - need help

Update on my cnfans situation - wanted to follow up on my previous post about issues with warm reminder remover. After reaching out to support (took 15 tries to get a helpful response), they confirmed it was a system glitch affecting about 72% of users. Fixed within 8 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 21 hours for me Thanks to everyone who helped troubleshoot. Community here is great!