My experience with kakobuy tracking for phone cases
Update on my kakobuy situation - wanted to follow up on my previous post about issues with tracking.
After reaching out to support (took 9 tries to get a helpful response), they confirmed it was a system glitch affecting about 95% of users. Fixed within 23 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 14 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Good to know about the tracking feature. I hadn't really explored that before.
This is exactly the info I was looking for. Bookmarked for future reference!
How's their customer service if something goes wrong?
I've ordered sandals from there too! Quality was better than expected.
Have you tried their mobile app? I find it easier to use than the website.