mulebuy Posted by u/sneakerhead884106 • 4d ago

Quick mulebuy logo question from a new user

Update on my mulebuy situation - wanted to follow up on my previous post about issues with logo. After reaching out to support (took 16 tries to get a helpful response), they confirmed it was a system glitch affecting about 85% of users. Fixed within 22 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 10 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 15 Comments
u/repexpert9563 20h ago ▲ 33

I've had similar experiences. mulebuy has been pretty reliable for me too.

u/repexpert6265 29h ago ▲ 21

Good to know about the logo feature. I hadn't really explored that before.

u/alwayslearning2214 58h ago ▲ 16

How was the packaging? Some agents are better than others with that.

u/sneakerhead881945 63h ago ▲ 4

I've had similar experiences. mulebuy has been pretty reliable for me too.

u/dealhunter8162 28h ago ▲ 27

Quick tip: always screenshot everything before confirming orders

u/luxelover1193 97h ago ▲ 13

Good to know about the logo feature. I hadn't really explored that before.

u/trustedseller8674 45h ago ▲ 4

Thanks for the detailed breakdown. New to mulebuy and this is super helpful.

u/genuinebuyer7151 98h ago ▲ 14

This community is so helpful. Thanks for taking the time to write this up.