Quick mulebuy shipping question from a new user

Warning to others - be careful with mulebuy shipping right now. There seems to be an issue with QC photo uploads. I placed an order 20 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: clear your cache completely Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 16 hours. Apparently a server problem.

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💬 11 Comments
u/shippingpro4764 5h ago ▲ 16

Thanks for sharing! I've been on the fence about trying mulebuy. This helps a lot.

u/smartshopper4470 9h ago ▲ 19

How's their customer service if something goes wrong?

u/shippingpro5880 1h ago ▲ 11

How do their prices compare to other agents? Always looking to save a bit.

u/carefulbuyer3944 2h ago ▲ 9

How was the packaging? Some agents are better than others with that.

u/shippingpro3550 8h ago ▲ 22

Solid advice. The QC step is crucial - learned that the hard way myself.

u/honestreview4636 4h ago ▲ 50

Have you tried their mobile app? I find it easier to use than the website.