Quick kakobuy tracking question from a new user

Update on my kakobuy situation - wanted to follow up on my previous post about issues with tracking. After reaching out to support (took 5 tries to get a helpful response), they confirmed it was a system glitch affecting about 87% of users. Fixed within 17 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 7 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 7 Comments
u/realfeedback4026 182h ago ▲ 50

This is exactly the info I was looking for. Bookmarked for future reference!

u/luxelover7509 236h ago ▲ 22

How's their customer service if something goes wrong?

u/agentuser8590 252h ago ▲ 30

I've had similar experiences. kakobuy has been pretty reliable for me too.

u/longtimelurker2922 238h ago ▲ 10

Thanks for sharing! I've been on the fence about trying kakobuy. This helps a lot.

u/experiencedshop829 14h ago ▲ 12

Have you tried their mobile app? I find it easier to use than the website.

u/sneakerhead88713 45h ago ▲ 32

Solid advice. The QC step is crucial - learned that the hard way myself.

u/taobaoveteran6297 149h ago ▲ 45

I've ordered phone cases from there too! Quality was better than expected.