Problem with mulebuy shipping calculator - need help

Quick question for the community - I'm trying to use mulebuy's shipping calculator feature but running into some issues. I've followed the guides I found but something isn't clicking. Specifically, I'm trying to order perfume and the process seems different from what others have described. Has anyone else encountered this? The interface looks different from the screenshots I've seen. I've already tried clearing my cache and using a different browser. Same result. Any suggestions would be really appreciated. I've been stuck on this for 8 hours now. Thanks in advance!

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💬 25 Comments
u/experiencedshop8336 255h ago ▲ 20

This community is so helpful. Thanks for taking the time to write this up.

u/alwayslearning9098 70h ago ▲ 8

Have you tried their mobile app? I find it easier to use than the website.

u/newbiequestion6911 38h ago ▲ 37

How long did shipping take to your location? I'm in Italy and curious about delivery times.

u/chinabuyer8109 103h ago ▲ 5

How long did shipping take to your location? I'm in Canada and curious about delivery times.

u/fashionfinds2960 354h ago ▲ 5

How's their customer service if something goes wrong?

u/chinabuyer6875 161h ago ▲ 27

Good to know about the shipping calculator feature. I hadn't really explored that before.

u/luxelover1338 328h ago ▲ 7

Have you tried their mobile app? I find it easier to use than the website.