Best mulebuy download practices for advanced shoppers
Update on my mulebuy situation - wanted to follow up on my previous post about issues with download.
After reaching out to support (took 10 tries to get a helpful response), they confirmed it was a system glitch affecting about 93% of users. Fixed within 50 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 18 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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I've had similar experiences. mulebuy has been pretty reliable for me too.
Great post! Quick question - did you have any issues with customs?
Have you tried their mobile app? I find it easier to use than the website.
This is exactly the info I was looking for. Bookmarked for future reference!